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Kelly

My husband and I just relocated to Memphis last year. We found Fara Captain by Google search. There are many realtors in Shelby County although it is very difficult to find the right one. On top of it that our last realtor who helped with the transition was phenomenal, therefore Fara had some big shoes to fill. We reached out to Fara by emailed her, quick response, check. Easy to set up an appointment, check. Set up our search criteria, check. She asked us what kind of information we needed and took notes etc by listened well, check. To be honest, we thought the buying process would be easy since we were not first time homebuyers. Our journey started with a pretty competitive market. During the search there were many challenges, property appraised a lower value and sellers refused to come down the price, our mortgage broker was in some legal battle, Fara found us another mortgage company last minute. We had a power outage on a showing and she would still able to submit an offer for us. We had offers that were outbid by cash buyers not once but twice, repairs were not done during the final walk-through when sellers said it was done….just the time you thought you understood the real estate market in Memphis we felt like we were back to step one. Without Fara as our realtor, we are not sure if we would have been able to get a deal through to buy our house. During the time we had her represent us Fara did not show any discouragements or complaints. We are not easy clients because we had high standards. We also switched our search criteria a few times. Mrs. Captain who sells in Memphis constantly made sure that we have what we need to make the right decision. She sent updates via texts/emails, which is what we prefer. I remembered one time we were at a parking garage worried about the clearance height. She got the digital measurement tool out of her purse so that we could know if the vehicle would fit or not. When she did not have availability to show us a house that she would have one of her associate to show the house for her. Fara Captain is the type of realtor that cares about your needs like they are her own. In my past experience working with other realtors I can ensure you these traits are not common. She is a caring, wonderful, and top performing realtor. We will recommend Fara to anyone that needs to buy or sell a home in Shelby County, Memphis, Downtown, Mud Island, East Memphis, and surrounding areas. You will not be disappointed.